Privacy Policy

How DataDevFlow protects and handles your personal information

Last Updated: February 15, 2025

At DataDevFlow, we understand that your privacy matters. This policy explains how we collect, use, and protect your personal information when you work with us or visit our website. We've written this in plain language because we believe transparency builds trust.

Our commitment goes beyond compliance with Taiwan's Personal Data Protection Act. We treat your data with the same care we'd want for our own.

Information We Collect

We collect information that helps us deliver better test case development services and maintain professional relationships with our clients.

Information You Provide Directly

  • Contact details when you reach out for consultations
  • Company information and project requirements
  • Technical specifications and testing parameters
  • Feedback and communication during project collaboration

We also collect some technical information automatically when you visit our website, including your IP address, browser type, and which pages you view. This helps us improve our site's performance and understand how visitors use our services.

How We Use Your Information

Your information serves specific purposes that directly benefit our working relationship and service quality.

  • Developing customized test case strategies for your projects
  • Communicating project updates and technical recommendations
  • Improving our testing methodologies based on client feedback
  • Maintaining records for quality assurance and project continuity
  • Complying with legal requirements in Taiwan's technology sector

We don't use your information for marketing campaigns or sell it to third parties. Our focus stays on delivering excellent test case development services.

Data Protection and Security

Protecting your data isn't just good business practice – it's essential for the trust our clients place in us.

Our Security Measures

We use encrypted storage systems and secure communication channels for all client data. Access is limited to team members who need the information to work on your projects.

Regular security audits help us identify and address potential vulnerabilities before they become problems.

While we implement strong security practices, no system is completely risk-free. We're committed to notifying clients promptly if any security incident affects their information, along with steps we're taking to address it.

Sharing Your Information

We keep information sharing to an absolute minimum. Here's when we might share your data:

  • With trusted subcontractors who help with specific testing tasks (under strict confidentiality agreements)
  • When required by Taiwan law or legal proceedings
  • If you explicitly request us to share information with your other vendors or partners

We never sell, rent, or trade your personal information. Any sharing happens only with your knowledge or when legally required.

Your Rights and Choices

Under Taiwan's Personal Data Protection Act and our own ethical standards, you have several important rights regarding your personal information.

What You Can Request

  • Access to see what personal information we have about you
  • Corrections to any inaccurate or outdated information
  • Deletion of your personal data (subject to legal and contractual obligations)
  • Restrictions on how we process your information
  • Copies of your data in a portable format

To exercise any of these rights, simply contact us using the information provided below. We'll respond within 15 business days and work with you to address your request appropriately.

Data Retention

We keep your information only as long as necessary to fulfill our business relationship and legal obligations.

Project-related data typically remains in our systems for three years after project completion – this helps us provide ongoing support and reference previous work if needed. Contact information for active business relationships is maintained until you request removal or our business relationship ends.

When we no longer need your information, we securely delete it from our systems and any backup storage.

International Data Transfers

Most of your data stays within Taiwan, stored on servers located here. Occasionally, we might use cloud services or tools hosted in other countries to deliver better service.

When data transfers outside Taiwan occur, we ensure appropriate safeguards are in place, including contractual protections and compliance with international data protection standards.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When significant changes occur, we'll notify existing clients directly and post the updated policy on our website.

The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

Questions About Your Privacy?

We're here to address any privacy concerns or questions you might have.

Email: support@datadevflow.com

Phone: +886 5537 9909

Address: No. 89號, Zhonghua Rd, Taoyuan District, Taoyuan City, Taiwan 330